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Dropped Call Etiquette

5/31/2011

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I miss the drone of a dial tone.
At least you knew when someone had hung-up on you.

With cell phones, you can be smack in the middle of explaining the most brilliant idea since t-shirts with built-in deodorant...and realize that you've been pitching your breakthrough concept to an empty line.

But worse than realizing the other party is no longer a witness to your discourse, sometimes you find yourself in post-drop limbo...unable to reconnect because either (a) both of you are furiously redialing or (b) each of you assumes that the other schmuck will call back any minute.

Here's a simple tip: the person who initiated the first call should reinitated in the event of a dropped call.

It doesn't matter if you think the other guy's phone is the culprit. It doesn't matter if you're on a landline and he or she is driving through the Everglades.

If you dialed, redial. 

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    Jennifer Palus

    "Nobody wants to see sausage being made" ...and nobody wants to see all the work that goes into successful sales and marketing execution...but somebody's gotta do it!

    For more than two decades, I've worked to create the infrastucture, process, and packaging that makes a proposal or presentation sing. Whether partnering directly with a client or with an internal collegue or team, I strive to elevate deliverables in terms of format, flow, and strategic content. 

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